Payment Procedures Overview

Payment Types are determined based on the location of the vendor’s bank.
Please be sure you are aware of your Pay Type and refer to the corresponding Billing Procedures page within this section.

• Vendors with banks located internationally may be paid via Wire Transfer or Letter of Credit (requires approval).
• Vendors with banks located domestically in the United States will be paid via ACH.

Vendors, please note that your payment may be issued by our wholly-owned subsidiary, URBN US Retail LLC.

US Purchase Order Invoice Requirements:

• Domestic Shipments: Vendors are only permitted to have 1 Packing List and 1 Invoice per Domestic Purchase Order/Shipment.
• Import Shipments: Vendors are encouraged to consolidate POs on the same AWB (Air) or BOL (Ocean) on the same Tradestone Commercial Invoice.

*URBN defines Import as any international shipment where URBN is acting as the Importer of Record, refer to the PO Import/Domestic flag.

All vendors are required to generate and send a Tradestone invoice within 5 days of your order being docked in the DC. Invoices should be generated on Tradestone at the time goods are shipped.

Please reference the Tradestone Training section for further instructions to generate an invoice. Please note, if the invoice is generated in Tradestone, it does not need to be emailed as well.

All AP/payment inquiries should be sent directly to the AP representative listed on the Contact Us page.

For Anthropologie Direct Orders Only – Defective Allowance: A 1% defective allowance will be deducted from all apparel and accessory invoices. Defective merchandise returned by our customers will not be returned to vendors unless the units returned on a specific item substantially exceed the 1% allowance. In this event, the vendor will be contacted and informed of the problem and a Return to Vendor (RTV) will be negotiated.