Please note: the URL to access Tradestone has changed. Please access via https://urban.bamboorose.com/
Import Vendors (URBN acting as the IOR) – pay terms will be initiated upon URBN customs confirm of Tradestone Invoice.
Domestic Vendors shipping within US – pay terms will be initiated upon DC receipt of goods.
URBN will not transfer funds or make payment of any kind in advance of shipment without prior negotiation. URBN will make payments in USD only.
Wire Transfer: Available for all global vendors and agents. Payment will be issued in USD only.
All wire requests should be submitted as per our wire instructions to WTPayments@urbn.com.
Wire Transfer Contact: Nigel Heckstall – NHeckstall@urbn.com
Note: Payment of invoice will not constitute acceptance of goods and will be subject to adjustments for errors, shortages, defects in the goods, or other failure of vendor to meet the requirements of this Agreement.
*Invoicing Samples: Samples are to be provided by Vendor at no charge to Urban Outfitters, Inc.*
Wire payment can only be made if the following documents are emailed to WTPayments@urbn.com:
Once emailed to the Finance Department, payment will be initiated Net 60 from date of invoice as long as shipment has been confirmed by our Customs Compliance Department.
Failure to submit all requested documents may result in payment delays. Kindly allow us ample processing time before inquiring about payment.
You will receive a payment remittance advice by email from APInfo@urbn.com once payment has been initiated. Please add APInfo@urbn.com to your safe senders list.
Payment Processing time for Wire Payment is 14 days from which the Wire Transfer Request is received.
*Please take special note of the following:
All AP/payment inquiries should be sent directly to the AP representative listed on the Contact Us page.