Update Financial Information


If your billing name/company legal name is changing, please contact your buyer and EU VR Support immediately as changes to this information may impact existing purchase orders and result in payment delay. Please ensure you send copies of the legal documents confirming the name change to URBN EU Vendor Relations Team at vrsupport.eu@urbn.com


EU Billing address updates should be communicated directly to EU Vendor Relations. Please include your 5-digit URBN Vendor ID and new address for updates to be made. Please contact URBN EU Vendor Relations for billing address updates: vrsupport.eu@urbn.com


Vendor Banking information is not always visible on the Tradestone/Bamboo Rose Vendor Party Record. Vendors often only have access to view the Default Currency, Default Pay Type, Pay Term, Bank Country, and Factor Assignment.

All requests to update the Banking Information (Bank Name, Bank Acct Number/IBAN, ABA/Swift/Sort Code) on the Tradestone/Bamboo Rose Party record must be submitted in iSupplier. Please review the iSupplier page for additional instructions.

If you are going through the Vendor Onboarding Process and need to supply your banking details (more details here), then you will need to provide AP with both your old and new bank details on your Company letterhead, signed by a Company Director, showing all of your Contact Details including:

  • Your Account Name to be paid
  • Bank Name
  • UK – Sort Code
  • UK – Account Number
  • ROW – ABA
  • ROW – Account Number
  • ROW – Intermediary Bank details as applicable
  • CURR of Payments
  • UK VAT Number (if applicable)
  • Email for remittances