Shipping from Turkey/Morocco

With the upcoming Victory Day Public holiday in Turkiye, Zencargo's logistics partner, Karinca, have notified URBN that they will not be accepting any goods on Friday 30th August. With this closure, please use the below expedited schedule:

• Wednesday 28th August: Orders booked by the Vendor in Zencargo's Portal, 2pm (TRT)
• Wednesday 28th August: URBN Brand Approval by end of day GMT, UK time
• Thursday 29th August: Goods Handover at Origin by 4pm (TRT)

All POs shipping from Turkey and Morocco must be shipped through our nominated freight forwarder, Zencargo.

Bookings must be made via Zencargo’s Platform here.

To gain access to the platform, you need an invitation which you should have received via email. If not, please contact zenurbn@zencargo.com for access.

For support navigating around the platform, please see Zencargo’s Platform Guide here.

Some further useful training videos can be found here.

These will cover all of the below topics:

How to request a booking
How to update CRD / Ex-factory date
How to update PO quantities
How to upload documents
How to work with PO activity feed
How to work with Shipment activity feed

Specific Turkey Requirements

Please ensure you review the UK + Turkey Free Trade Agreement information highlighted here before shipping!

Please ensure you adhere to the following guidelines when shipping with Karinca, Zencargo’s origin partner:

• Bookings must be made by close of business on Wednesdays.
• Order delivery cut off to Karinca Logistics CFS is on Fridays at 4pm local time. Product delivered after the cut off will be dispatched the following week.
• TradeStone documentation (packing lists and commercial invoices) must be submitted to Karinca via email or uploaded to Zencargo’s platform by the Friday 4pm cut off. Product will not be dispatched without TradeStone documentation. Factory invoices cannot be accepted for shipment! Origin statements must be included on the TradeStone invoices and the weights must be provided on the packing lists. This will support faster and easier export and import clearance and help avoid delays at the borders. Guidance on how to generate TradeStone documentation can be found in the Tradestone Training section.
• Please ensure only authorised deliveries are delivered to CFS. If the order is not authorised by an URBN colleague on Zencargo’s platform, the product will not be loaded and dispatched.
• Wherever possible, please consolidate authorised POs under one TradeStone commercial invoice if you are handing over/shipping POs together under the same consignee. Guidance on how to generate a combined invoice is provided in the TradeStone User Manual.

Please see below contact details for Zencargo’s origin partner, Karinca:

Delivery/Handover Address:

Karinca Logistics Center
Catalca Yolu Caddesi No. 602
Tepecek Buyukcekmece- İstanbul.

Head Office Address:

Karinca Logistics
Halkalı Merkez Mahallesi
Dereboyu Caddesi No:11 Digicom Plaza
B Blok Kat:3
34303 Küçükçekmece
Istanbul – Turkey

Contacts:

http://www.karincalogistics.com/en/
Aziz Ertunc Akbas (AzizErtunc.akbas@karincalogistics.com) - Landfreight Export
Oğuz Ünal (oguz.unal@karincalogistics.com) - Landfreight Export
Kamil SIK (kamils@karincalogistics.com) - Manager Landfreight

Specific Morocco Requirements

The handover address for Casablanca, Morocco is:
Militzer & Münch Maroc
1 rue Ghiriane
20580 Casablanca
Maroc