Retail PO Pre-Ticketing Requirements

Required for ALL Retail Orders: Price Ticket and/or Label

For retail orders, vendor will be required to order price tickets or labels, depending upon the type of product being sold, from Fineline or Checkpoint. The URBN buyer will pre-determine what Ticket or Label is needed for the Purchase Order, which will be shown to the vendor upon release of the order in FastTrak (Fineline's system) or CheckNet (Checkpoint's system). The vendor is not responsible for choosing which Tickets/Labels to purchase or apply. Retail orders do NOT require the 3×3 Direct SKU Label (with the exception of select UO brand apparel and accessories POs – please see below for further information).

Brands will also require jewelry cards to be purchased from EU Design. Please visit the “Jewelry & Accessory Requirements” page to see section “Women’s Jewelry and Accessories Carding” for further information regarding ordering and application.

• Labels are to be attached to the product, not to the packaging of the product, unless the product will be displayed in the packaging in stores.
• Tickets are to be attached to the product using a plastic swift tack fastener, unless otherwise instructed by your buyer.
• If the product is packed in a decorative display box or packaging, the label should be placed on the back, lower right corner of the box or on the bottom of the box. When in doubt, please check with your buyer to confirm how the item will be displayed.
• The tickets or labels must not conceal any Country of Origin markings.
• All vendor tags containing manufacturer’s suggested retail price must be removed prior to affixing URBN price tickets.
• All existing barcodes on the packaging should be removed or covered.
  • If applying the URBN Retail Price Sticker over an existing vendor barcode but the URBN sticker does not completely cover the barcode, please first apply a plain white sticker to cover the barcode and apply the URBN sticker on top.
• For any questions regarding retail ticket placement, please contact your buyer.

Retail Ticket/Label Placement Instructions

Please see exact retail ticket/label placement instructions based on the brand you are working with:

• Urban Outfitters / Anthropologie / Free People
• Free People Wholesale
• Terrain
• BHLDN – includes Retail, Direct, and Bridal specific (Retail and Direct) instructions

Retail Prepack Ticketing Guidelines

Please review the US Prepack Ticketing Guidelines for instructions to ticket prepacks.

Retail PO Dual-Ticketing

What is Dual-Ticketing? Dual-Ticketing is the requirement that a PO include both the URBN Retail Ticket/Label and 3x3 Direct SKU Label.

Select Anthropologie Retail POs require Dual-Ticketing.

Please refer to the URBN US Dual-Ticketing Guide for ticket and label placement instructions.

Please also refer to the Direct PO Pre-Ticketing Requirements for additional Direct SKU Label Placement instructions.

*It is critical that the retail ticket is not showing through the polybag on the same side as the direct label. The two barcodes should be on opposite sides of the polybag, so that the retail barcode does not interfere with scanning the 3×3 direct label barcode.

Additional URBN Brand + Order Specific Requirements:

Free People

Free People - RFID Requirements:
Effective June 24, 2024 - All Free People POs shipping to the US and UK/EU will require RFID Tickets/Labels. FP Wholesale POs will automatically be transmitted to the Service Bureau with the required RFID Tickets/Labels. Vendors are to refer to the RFID Handling Guidance to ensure RFID Tickets/Labels are not damaged during application.

Free People Orders - Class 8131:
Free People POs for class 8131 requires a “return warning tag” to be ordered and attached to garments by the vendor prior to shipping.

• The location of barcode/price tag WILL NOT CHANGE and should continue to be hung as usual on the left hand side of the dress.
• The return warning tag should be attached on the right hand side of the dress on the OPPOSITE SIDE of the barcode/price tag.
• You will release this return tag to be printed along with your barcode tickets. There will be no added steps to ordering this additional ticket.

Free People SETS Ticketing:
When 2 or 3 piece articles of clothing are sold together as a single item (SKU), it is considered a “Set”.

Free People vendors will receive one Retail Price Ticket for the entire set. The ticket should be applied to the main top garment.
Once ticketed, the entire set should be placed together inside one polybag.

Anthropologie

Anthropologie and Urban Outfitters Apparel SETS Ticketing:
A "Set" where 2 or 3 piece articles of clothing are sold together as a single item will require the Set Ticket Type.

• The buying team will raise your Purchase Order with the required Anthropologie Sets Ticket Type.
  • You will receive 2 or 3 hangtags per unit depending on a 2 or 3 piece set.
  • Only ONE hangtag per unit will include a barcode. The remaining 1 or 2 hangtags will not include a barcode.

Hangtag Placement for Sets:

2-Piece Sets:

• Affix the Retail hangtag with barcode at the center back neck where label is located.
• Place the hangtag without a barcode to the center back label of the bottom piece.

3-Piece Sets:

• Affix the retail hangtag with barcode at the center back neck where label is located.
• Place the tickets without barcodes to the center back label of the remaining pieces.