Non-Corrugated, Furniture, and Special Handling Routing Guide

For Prepaid and Freight Collect vendors shipping non-corrugated, furniture, or items requiring special handling. Prepaid: URBN recommends prepaid vendors ship with the carrier on the below approved carrier list. However, prepaid vendors are permitted to use their carrier of choice. Freight Collect: URBN Freight Collect vendors must use the carriers in the below approved carrier list.

ALERTS

All PO’s are to be shipped to the URBN Facility specified on the PO.
Please click here for where to find the “Ship To” location on your PO.

Deliveries must be scheduled with the appropriate URBN DC. All deliveries to URBN Facilities via a carrier NOT on URBN’s Approved Carrier Lists MUST be scheduled with the site in advance.

If vendor fails to follow URBN Non-Corrugated, Furniture, & Special Handling Routing Guidelines, URBN is NOT LIABLE FOR:

• Lost/missing/damaged merchandise
• ANY carrier fees, including, but not limited to; accessorial, delays, maintenance, appointments, detention charges, etc.

*A VICs Bill of Lading is required for all domestic shipments, Truckload (TL) or Less than Truckload (LTL). Please see the BOL guide for BOL requirements.

NOTES

• Pickup issues and Escalations: Any no-shows, delays in communication, missing pickup details, etc., MUST be immediately escalated to URBN’s Transportation & Warehousing Management Team.
  • Please email escalated issues to the furniture team – URBNFurniture@urbanout.com

ALL DROP-SHIP SHIPMENTS THROUGH VENDOR NET MUST BE CLOSED OUT IN VENDOR NET UPON DEPARTURE FROM VENDOR FACILITY

*If your PO is shipping to a URBN Facility in the UK, please follow the appropriate routing guide on the EU Vendor Website.