US Vendor Profile Update Instructions

Vendors are responsible for ensuring profile information in Tradestone is accurate and up to date. Vendors have the capability to update contact information manually, without the assistance of Vendor Relations.
Please review the below process for completing Profile updates:

• Successfully log in to Tradestone
• View Dashboard and select 'Update Vendor Profile'

• If you Trade with both the US and UK, you will see both Vendor ID’s. Please select the US Vendor ID link shown below to update.

• You will have the option to edit fields where free type is available (shown in highlighted boxes below). Greyed out fields may not be edited without assistance from URBN. Please see the instructions to Update Billing and Banking Information to update this information.
• Once you’ve completed your updates, please SAVE then SUBMIT TO URBN

Purchase Order Information:

• The company name must be your legal company name, not a brand name.
• The address must be the registered address of your company.
• The PO/Vendor Notification Email and Second Email Address fields must reflect the best contact(s) within your company to receive notifications of new POs, PO revisions, chargebacks and important vendor communication.
  • Note, there are restrictions to both of these fields. You may wish to create an email distro to include more contacts than fit in these fields if needed.
    • PO/Vendor Notification Email: 1 email address may be entered.
    • Second Email Address: more than 1 email address may be entered, however the limit is 35 characters total.
    • Please separate emails with a comma and NO spaces.

Ticketing Information: In the event that an URBN DC needs to send you tickets from Fineline/Checkpoint, please provide your ticketing address (location where tickets are applied). Please note, updates to your ticketing address should also be completed in Fineline/Checknet.

Billing Information: Please see the instructions to Update Billing and Banking Information to update Billing Name and/or Address.

Logistics Profile: Please contact the US Vendor Relations team to update the Logistics Information.

Financial Profile: Please see the instructions to Update Billing and Banking Information to update Financial Information.

Please be advised, all update requests for Billing, Logistics, and Financial information must be communicated via Email or the established portal (iSupplier for Billing/Financial). Updates will not be completed via telephone.

All internal changes pertinent to your Company information must be updated and maintained by the Vendor. Failure to do so may result in the wrong party receiving PO Notifications and Vendor Relations communication.