Shipping within the UK
Please refer to the Customs Compliance section to check specific Customs requirements based on the PO ship from and ship to locations.
If you are shipping product to us from a UK location, you will be classed as a Domestic Vendor. You may wish to consider using our nominated carrier, Advanced Supply Chain Group.
Advanced offer collection from your premises, or handover at their depot in Corby, and deliver to URBN 24-48 hours later. Advanced benefit from a priority booking slot at our UK DC, therefore even in peak season, any orders that move through their network will arrive with us, as anticipated. Also, by using Advanced, you (our Vendor) will not be at risk of chargebacks for failed or late deliveries.
To get set up with Advanced, view the handover process and their rates, please see their Welcome Pack, Credit Account Application form and Site Rules below:
URBN NCS Supplier Welcome Pack and 2025 Rates
ASC Credit Account Application
Advanced Site Rules
Once approved and setup, you will be sent login details for Advanced’s portal which you can access here. You’ll then be able to view your POs and make booking requests via their portal. Please see User Guide below for further support:
Suppliers will be required to confirm that they are adhering to URBN’s Compliance requirements, as outlined throughout the Vendor Website, as part of the online booking request. You must also adhere to Advanced’s site rules, as shown in document above.
The stock ownership between you (our Vendor) and URBN will transfer to URBN upon arrival into the URBN warehouse. Payment terms remain unaffected, stock will be receipted and posted in accordance to the usual terms agreed.
For general questions, please contact customersupporteismannway@advancedsupplychain.com and URBN.NCS@advancedsupplychain.com