Shipping from International Origins (Outside Europe)

For those Vendors shipping to the UK with a handover point of our GAP DC in the U.S, please ensure you visit the Shipping via GAP DC, USA webpage

For international shipments (outside of Europe and excluding Turkey and Morocco), you will be required to ship through our NEW Nominated Freight Forwarder, Ligentia. All bookings should be made through the Ligentia, LIGENTIX system which has replaced the LIMA portal, as used by our previous freight forwarder, EV Cargo. Should you need to get in touch with EV Cargo for any reason, please contact transportation.eu@urbn.com

For shipments from the US only, please ensure you complete the Shipper's Letter of Instruction (SLI) here! An SLI is a document which provides shipping instructions to the freight forwarder to ensure accurate and correct movement of the products across borders. Please refer to the SLI Guide here for help in completing this.

For login details for Ligentia's portal, or for any other queries, please contact URBNvendor@cx.ligentia.com

Click here to access Ligentia's Portal, Ligentix!

Ligentia Vendor Booking Process Flow

Ligentix (Booking Portal) User Guide - Chinese

Ligentix (Booking Portal) User Guide - English

Ligentia AIR Origin Contact Details

Ligentia OCEAN Origin Contact Details