Shipping from International Origins (Outside Europe)

For those Vendors shipping to the UK with a handover point of our GAP DC in the U.S, please ensure you visit the Shipping via GAP DC, USA webpage

For international shipments (outside of Europe and excluding Turkey and Morocco), you will be required to ship through our Nominated Freight Forwarder, Ligentia. All bookings should be made through the Ligentia, LIGENTIX portal.

For shipments from the US only, please ensure you complete the Shipper's Letter of Instruction (SLI) here! An SLI is a document which provides shipping instructions to the freight forwarder to ensure accurate and correct movement of the products across borders. Please refer to the SLI Guide here for help in completing this.

Please refer to the Customs Compliance section to check specific Customs requirements based on the PO ship from and ship to locations.

For login details for Ligentia's portal, or for any other queries, please contact URBNvendor@cx.ligentia.com

Click here to access Ligentia's Portal, Ligentix!

Ligentia Vendor Booking Process Flow

Ligentix (Booking Portal) User Guide - Chinese

Ligentix (Booking Portal) User Guide - English

Ligentia AIR Origin Contact Details

Ligentia OCEAN Origin Contact Details